The Body Mechanist · Policies & Forms · Wareham, Massachusetts

Policies &
Forms

Clear expectations are part of good care.

Our policies protect your care, privacy, reserved appointment time, professional boundaries, and the safety of everyone in the practice. If something is unclear, make it comfortable to ask.

On this page
Appointments & Cancellations

Your appointment time is reserved for you.

Appointments are reserved clinical time. When you schedule, that time is held specifically for you and is not available to another client.

Strict 24-Hour Cancellation Policy

Less than 24 hours notice means full charge.

If you cancel, reschedule, or miss your appointment without providing at least 24 hours notice, you will be charged 100% of the scheduled service price. This policy applies to all clients, all services, and all appointment lengths.

Cancellation Terms

  • 24 hours notice is required to cancel or reschedule.
  • Late cancellations are charged the full service price.
  • No-shows are charged the full service price.
  • Same-day changes are treated as late cancellations.
  • Failure to maintain a valid card on file may limit future booking.

Booking Is an Agreement

By scheduling an appointment, you acknowledge and agree to The Body Mechanist policies, including the cancellation, no-show, payment, consent, and professional conduct policies on this page.

Card on File

A valid card may be required to reserve your appointment. By booking, you authorize applicable charges for late cancellations, no-shows, and services received.

Late Arrival

Your session still ends on time. Arriving late does not extend your appointment. Sessions end at the scheduled time and the full service fee still applies.

Payment

Payment is due at the time of service unless otherwise arranged in advance. Returned, declined, or disputed charges may affect future booking.

Client Intake & Health Information

Good care starts with good information.

Assessment begins before treatment.

New clients may be asked to complete health-history and intake information before their first appointment. Returning clients should let us know when something has changed.

Your health information helps your practitioner understand what brought you in, identify considerations that may affect care, and determine whether pressure, technique, positioning, products, tools, treatment area, or other parts of your service should be modified.

Keep Us Informed

Please tell your practitioner about relevant changes in health conditions, medications, injuries or surgeries, allergies or sensitivities, pregnancy, pain or symptoms, skin conditions, recent medical treatment, or anything else that may affect your care.

Written intake does not replace conversation. Your practitioner may ask additional questions before or during your visit when they are relevant to your care.

Client Health History & Intake Form

Blank client health-history and intake resource. Please do not email completed health forms containing private medical information unless you have been specifically directed to an approved secure workflow.

Download Blank Health History Form
Scope of Practice & Clinical Limits

We work within our scope.

The Body Mechanist provides massage therapy and related bodywork services within the Massachusetts scope of practice. Massage therapy includes systematic soft-tissue treatment and does not include diagnosis of illness or disease, prescribing medication, spinal manipulation, chiropractic adjustment, physical therapy, occupational therapy, podiatry, or medical treatment.

We Do Not Diagnose

  • Massage therapy is not a substitute for medical care.
  • Medical concerns should be evaluated by the appropriate licensed health care provider.
  • If your needs fall outside our scope, we may refer you to another provider.
  • Treatment may be modified, postponed, or declined when contraindications are present.
Health & Safety

Safe care depends on accurate information.

Clients are responsible for disclosing relevant health history, medications, allergies, sensitivities, injuries, surgeries, contagious illness, pregnancy, skin conditions, and other information that may affect treatment.

Illness

Please do not come in sick. If you are experiencing fever, contagious illness, active infection, unexplained rash, or symptoms that may place others at risk, please reschedule with appropriate notice.

Contraindications

Safety comes first. Treatment may be modified, delayed, or refused if a service is not appropriate for your current condition.

Professional Boundaries

This is a professional clinical practice.

The Body Mechanist maintains strict professional boundaries. Massage therapy and bodywork services are therapeutic and non-sexual. Any inappropriate conduct, sexually suggestive behavior, harassment, intimidation, boundary violation, or unsafe behavior may result in immediate termination of the session.

Conduct Policy

  • Sexually suggestive behavior is never tolerated.
  • Disrespectful or unsafe conduct may end the appointment immediately.
  • The full service fee may still be charged.
  • Future appointments may be refused.

Right to Refuse or Discontinue Care

The Body Mechanist reserves the right to refuse, discontinue, or modify treatment when necessary to protect client safety, practitioner safety, professional boundaries, or scope of practice.

Minors

Clients under 18 require additional consent.

Massage therapy for clients under 18 requires written permission from a parent or legal guardian before services are provided.

Parent or Guardian Consent

A parent or legal guardian must provide written consent before a minor receives massage therapy services.

Chaperone Requirement

A responsible adult chaperone must be present in the room unless the parent or legal guardian waives that requirement in writing.

Privacy, Documentation & Records

Your information is part of your care.

Clinical documentation may include intake information, informed consent, contraindications, session date and time, subjective concerns, practitioner observations, care provided, client response, recommendations and referrals when appropriate.

Privacy

Client information is kept confidential unless disclosure is required by law, court order, or a serious foreseeable safety concern.

Care Notes

Documentation supports treatment planning, safety decisions, continuity of care and appropriate referrals. When another TBM practitioner becomes involved in your care, appropriate documentation and professional handoffs help your care carry forward rather than forcing you to begin again from the beginning.

Client Updates

Please keep us informed when your health, medications, injuries, symptoms, sensitivities or goals change.

Results & Expectations

Care is individualized.

We assess what is happening, use clinical reasoning to guide care, and adapt treatment to the person in front of us. Bodies, histories and circumstances differ. So do responses to care.

No Guarantees

No specific outcome, reduction in symptoms, functional change, aesthetic result, or timeline is guaranteed. Recommendations are based on professional judgment, the information available to us, and your presentation at the time of care.

Care May Require Follow-Through

Some concerns may benefit from more than one visit. When clinically appropriate, we may discuss follow-up care, a Restoration Care Plan, home support, changes in approach, referral, or coordination with another qualified provider.

The recommendation should have a reason behind it.

The reason for the visit changes. Our standard does not.

Shareable Forms & Practitioner Resources

Good standards should be shared.

General-Use Forms

Editable Word document + printable PDF

Health History Form

A general-use health history and intake form covering activity, areas of tension, current symptoms, relevant medical history, medications, and consent for care.

Editable Word document

General Massage Therapy Informed Consent

A non-TBM-specific massage therapy consent form covering the proposed massage plan, treatment areas, draping, client rights, possible responses, scope, professional boundaries, and session-by-session consent.

Editable Word document

Patient Pain Form

A simple pain-rating and body-map form clients can use to mark painful areas and add information before treatment.

Printable Client Guides

These are generic client-facing graphics. They can be printed for a treatment room, waiting area, intake packet, or client education handout.

Printable infographic

Your Role in Your Care

Client responsibilities during treatment: speak up, ask questions, set boundaries, share important information, report changes, and participate in the ongoing consent conversation.

Printable infographic

Client Guide: Informed Consent

A visual guide explaining what is discussed before care begins, what ongoing consent means during a visit, why consent is revisited, and how clients remain in control.

Printable infographic

Why Are You Asking Me Again?

A client-friendly explanation of why written paperwork does not replace ongoing consent and why the treatment plan is reviewed again at each visit.

Body Mechanist Practitioner Resource

Branded professional training guide

Informed Consent: Practitioner Training Guide

This guide intentionally carries The Body Mechanist branding. It explains our practitioner standard for informed consent, including planning before hands-on care, the treatment power differential, ongoing check-ins, documentation, professional boundaries, and keeping the client in control.

Your Body. Taken Seriously.

Practitioner use

You are welcome to use or adapt the general-use resources in your own practice. Please credit Nichole Cross, LMT, LA / The Body Mechanist when sharing or adapting materials that include creator attribution.

Practitioner Responsibility & Disclaimer

These resources are provided for general educational and professional-use purposes and are not represented as an exhaustive set of forms, disclosures, documentation, or consent materials required for massage therapy practice in your jurisdiction.

Laws, regulations, licensing-board requirements, standards of practice, documentation requirements, employer policies, insurance requirements, and individual scopes of practice may differ and may change over time. It is your responsibility as the practitioner or practice owner to determine what forms, policies, disclosures, consents, records, and procedures are required for your own practice and to ensure that any resource you use or adapt complies with applicable requirements.

The Body Mechanist, Nichole Cross, and the Human Restoration Institute do not provide legal or regulatory advice through these materials and make no representation that use of these resources alone satisfies the requirements of any state licensing board, regulatory agency, insurer, employer, or other governing body.

You are responsible for reviewing, adapting, implementing, and using these materials appropriately. The Body Mechanist, Nichole Cross, and the Human Restoration Institute assume no responsibility or liability for a practitioner’s use, modification, interpretation, or implementation of these resources, or for failure to comply with applicable laws, regulations, professional standards, or documentation requirements.

These forms are only part of good professional practice. Thoughtful intake, informed consent, communication, documentation, appropriate scope of practice, professional boundaries, and compliance with the requirements that apply to your practice all matter.

Continuing education and professional development:Human Restoration Institute ↗

Website Privacy

Website Privacy & Analytics

A little website data helps us understand what people are looking for. We still believe you should know what is being collected and why.

Google Analytics

The Body Mechanist uses Google Analytics to understand how visitors find and use this website. Google Analytics may collect information such as website and session activity, pages viewed, approximate geographic location, browser and device information, and referring sources. Google Analytics also uses cookies or similar identifiers to distinguish users and sessions.

We use this information in aggregate to understand website traffic, see which pages and information are useful to visitors, identify how people find The Body Mechanist online, and improve the website. We do not use Google Analytics as a place to collect client health records or treatment information.

Information You Choose to Provide

If you contact The Body Mechanist by email, telephone, or through a form made available on this website, we may receive the information you choose to provide, such as your name, contact information, and the contents of your message. We use information provided directly to us to respond to inquiries, provide requested information, assist with scheduling or services, and communicate with you as appropriate.

Please protect your health information.

Do not send sensitive health, medical, or treatment information through a general website contact form or ordinary email unless The Body Mechanist has specifically directed you to an appropriate method for providing that information. Client intake, consent, and treatment information should be provided through the practice's designated process.

Online Booking & Vagaro

Online appointment booking is provided through Vagaro. When you follow a booking link from this website, you are using Vagaro's systems. Information you provide through Vagaro is processed in accordance with Vagaro's applicable privacy practices and terms. The Body Mechanist does not control the independent cookies, technologies, or data practices used by third-party websites after you leave this website.

Cookies & Similar Technologies

This website and services used with it may use cookies or similar technologies for website functionality and analytics. Google Analytics commonly uses first-party cookies to measure website interactions. Your browser may allow you to block or delete cookies. Google also provides a browser add-on for visitors who want to opt out of Google Analytics measurement.

How Website Information Is Shared

The Body Mechanist does not sell website visitor information. Website information may be processed by service providers used to operate or measure the website, including Google for website analytics and Vagaro for online booking. Information may also be disclosed when required by law or when reasonably necessary to protect the rights, safety, or security of The Body Mechanist, our clients, or others.

Your Choices

You may use your browser settings to manage or delete cookies. You may also use privacy controls made available by third-party services, including the Google Analytics Opt-out Browser Add-on. You may contact The Body Mechanist with questions about information you have provided directly to us.

Website Privacy Questions

The Body Mechanist — A Human Restoration Practice
45 Main Street, Unit C1
Wareham, MA 02571
508-273-7698
info@thebodymechanist.com

Last updated: September 2026

Ready for your visit?

Your Body. Taken Seriously.

By booking an appointment, you acknowledge The Body Mechanist’s applicable appointment, cancellation, payment, professional conduct, and practice policies. Your questions are welcome, and your consent remains yours.

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